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Privacy Policy

Effective Date: 12 June 2025

At Assignments-hub.co.uk (“we,” “us,” “our,” or “the platform”), your privacy is a top priority. This policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect personal data in the following ways:

1.1. Information You Provide

  • Full name
  • Email address
  • Contact details (e.g., phone number, messaging handle)
  • Payment information (handled securely by third-party providers)
  • Uploaded files or documents related to our services
  • Communication with our support team

1.2. Information Collected Automatically

  • IP address and browser type
  • Device identifiers and usage logs
  • Pages visited, time spent on site, and interaction data
  • Referral sources (e.g., ads, search engines)

2. How We Use Your Information

Your personal data helps us to:

  • Deliver and manage our academic services
  • Communicate with you regarding your requests or orders
  • Process payments securely via third-party providers
  • Improve our platform’s performance and functionality
  • Prevent fraud and enforce our terms of use
  • Send promotional content (only if you opt in)

We do not use your data for profiling or automated decision-making.

3. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity – to provide services you request
  • Consent – for optional communications (e.g., newsletters)
  • Legal obligation – for compliance with tax and legal regulations
  • Legitimate interest – to enhance service quality and user experience

4. Sharing Your Data

We only share your information when necessary with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Email service providers (e.g., Google Workspace, Mailchimp)
  • Analytics services (e.g., Google Analytics)
  • Freelancers (under strict NDA and limited access for specific tasks)

We never sell or rent your personal information.

5. International Data Transfers

If we transfer your data outside the UK, we ensure:

  • The receiving country has an adequacy decision by the UK Government, or
  • Standard contractual clauses (SCCs) approved under UK GDPR are in place

6. Data Retention

We retain your personal data only as long as necessary to:

  • Complete your service request
  • Fulfil legal obligations
  • Resolve disputes and enforce agreements

Inactive accounts and related data are generally removed after five years, unless required otherwise.

7. Your Rights Under UK GDPR

As a UK resident, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to data processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact: [email protected]

8. Cookies

8.1. What Are Cookies?

Cookies are small text files placed on your device to:

  • Recognise returning visitors
  • Improve site performance
  • Track usage data via analytics tools

8.2. Types of Cookies We Use

  • Essential cookies – Needed for core site functionality
  • Performance cookies – Help us understand user navigation
  • Functional cookies – Remember user preferences
  • Marketing cookies – Show relevant ads (only with your consent)

8.3. Managing Cookie Consent

You will be asked to consent to non-essential cookies on your first visit. You can update or revoke consent at any time via:

  • Our cookie banner
  • Your browser settings

9. Data Security

We apply industry-standard practices to keep your information safe:

  • SSL encryption
  • Two-factor authentication for admin access
  • Restricted access based on user roles
  • Routine audits of data access

10. Contact Us

For any questions about this policy or how we use your information, reach out to us at:
Email: [email protected]