Terms of Use

Effective Date: 12 June 2025

Welcome to Assignments-hub.co.uk (“we”, “our”, or “the Platform”). By accessing or using this website, you (“User”, “Client”, or “you”) agree to comply with the following Terms of use. Please read them carefully before using our services.

1. About Assignments-hub.co.uk

Assignments-hub.co.uk is an academic support platform that connects users with qualified academic experts. We offer services such as editing, formatting, reviewing, and academic skill-building. All services are provided for personal and educational use only.

2. User Responsibilities

By using Assignments-hub.co.uk, you agree to:

  • Provide accurate and complete information when making a request
  • Use our services solely for lawful and academic improvement purposes
  • Avoid requesting or engaging in unethical academic assistance
  • Keep login details secure and refrain from sharing your account

3. Service Delivery

3.1 Nature of Services

Our platform facilitates access to academic experts for:

  • Assistance with topic selection
  • Formulating effective research questions
  • Research design and methodological consulting
  • Help with planning qualitative or quantitative methodologies
  • Academic source identification and evaluation
  • Support in interpreting sources
  • Survey design assistance
  • Data collection planning and advice
  • Support with data analysis: qualitative and quantitative
  • Results interpretation, visualization, and presentation
  • Draft editing and refinement
  • Citation and referencing assistance (APA, MLA, Chicago, etc.)
  • Plagiarism checking and prevention strategies

These services must be used in line with your institution’s academic integrity policies.

3.2 Delivery Channels

We deliver services through:

  • The email provided at registration
  • Agreed communication tools (e.g., WhatsApp)
  • Google Drive or other secure file-sharing methods

3.3 Delivery Timeline

Turnaround times are confirmed prior to payment and vary depending on:

  • Type of service (e.g., proofreading vs. full review)
  • Length and complexity of the task
  • Expert availability at the time of booking

Any delays will be communicated promptly. Services will continue only if you accept a revised timeline.

4. Intellectual Property

4.1 Ownership of Deliverables

All content created or modified by experts via Assignments-hub.co.uk remains the intellectual property of the platform unless otherwise agreed in writing. Users receive a limited, non-exclusive, and non-transferable license to use the materials for academic learning purposes only.

4.2 Permitted Uses

You may:

  • Study the materials to understand academic concepts
  • Use expert feedback to improve your own work
  • Refer to edited documents for formatting or citation guidance

You may not:

  • Submit the materials as your own academic work
  • Distribute, sell, or publish the content
  • Use the content for commercial or publication purposes without written consent

4.3 Violations

Unauthorised use may lead to:

  • Immediate termination of platform access
  • Legal action for copyright infringement
  • Reporting academic misconduct to institutions where legally required

5. Age Restriction

5.1 Minimum Age Requirement

To use the service in the UK, you must be at least 18 years old. By registering, making payments, or placing orders, you confirm that:

  • You are 18 years of age or older
  • You have legal capacity under UK law (including the Consumer Rights Act 2015)
  • You agree to comply with all applicable laws and these Terms

Users under 18 are strictly prohibited from using the platform.

5.2 Digital Services Compliance

We operate in compliance with the UK Data Protection Act 2018 and UK GDPR. We do not knowingly collect or process data from users under 18 without verified parental or guardian consent.

If we discover an underage user has registered without proper authorisation, we will:

  • Suspend or delete the account
  • Erase all associated personal data
  • Decline any pending or future requests

5.3 Parental Consent and Responsibility

Parents or guardians are responsible for monitoring minors’ internet activity. If you suspect a child under 18 has used our service without your consent, contact us at [email protected].

6. Payment Terms

6.1 Accepted Payment Methods

Payments may be made securely via:

  • Credit/debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay or Google Pay

6.2 Payment Requirements

Full payment is required before service delivery begins.

6.3 Pricing Transparency

Pricing is based on:

  • Task complexity
  • Word count or project scope
  • Urgency of delivery

All prices are disclosed prior to payment. Users will be notified of any changes and must approve revised quotes before work proceeds.

6.4 Taxes and Currency

Prices are listed in GBP. Any applicable taxes are added at checkout. Foreign exchange fees are handled by your bank or payment provider.

6.5 Invoicing and Receipts

A payment receipt and service invoice will be sent to your registered email. Businesses or institutions can request custom invoices.

7. Refund Policy

7.1 Eligibility for Refunds

Refunds may be offered if:

  • The service does not match the agreed specifications
  • The service was not delivered on time and no revised timeline was accepted
  • A technical error or duplicate payment occurred

We reserve the right to issue full or partial refunds depending on work completed.

7.2 Request Timeframe

Requests must be submitted within 7 business days of delivery. Late submissions will not be considered.

7.3 How to Request a Refund

Send an email to [email protected] with:

  • Full name
  • Service ID
  • Reason for the refund
  • Supporting evidence (if applicable)

You will receive a response within 3–5 business days.

7.4 Review Process

Our Quality Assurance team evaluates all requests. Additional information may be requested. Refunds are granted only if the issue violates our service terms.

Refunds are not applicable if:

  • You provided incomplete or inaccurate instructions
  • The final version was approved
  • The issue was not raised within the required timeframe

7.5 Refund Method and Timing

Approved refunds will be returned via the original payment method or as platform credit. Processing may take 5–10 business days, depending on your payment provider.

7.6 Dispute Resolution

To appeal a refund decision, reply to our email with “Escalation Request” in the subject line. A final review will be conducted by our management team.

8. Modifications to Terms

8.1 Right to Modify

Assignments-hub.co.uk reserves the right to modify these Terms at any time, in accordance with Section 19 of the UK Consumer Rights Act 2015. Changes may be made due to:

  • Service or operational updates
  • Legal or regulatory requirements
  • Enhanced user protections
  • Technical or business needs

8.2 Notification of Changes

We may notify users of changes by:

  • Posting a banner or notice on our homepage
  • Updating the “Effective Date” above

By continuing to use the platform after such changes, you agree to the revised Terms.

8.3 Disagreement with Terms

If you do not agree to the updated Terms, you must stop using the platform immediately.

9. Third-Party Services

9.1 Use of External Services

To support our operations, we use trusted third-party providers, including:

  • Payment processing: Stripe, PayPal
  • Email communications: Google Workspace, Mailchimp
  • Cloud storage: Google Drive, Dropbox
  • Analytics: Google Analytics

These services comply with UK data protection laws.

9.2 Third-Party Terms

Each third-party service has its own terms of use and privacy policy. By using our platform, you accept their terms where applicable.

9.3 Data Sharing

We only share data with third parties as needed to fulfill operational and contractual obligations. We do not sell user data. All providers are bound to lawful and secure data handling.

For more details, see our Privacy Policy.

10. Governing Law and Dispute Resolution

10.1 Jurisdiction

These Terms, and any disputes (including non-contractual ones), are governed by the laws of England and Wales.

10.2 Dispute Resolution

We encourage you to contact our support team to resolve issues informally. If needed, disputes may proceed through:

  • Small Claims Court (County Court) for eligible claims
  • Or, if agreed by both parties, referral to alternative dispute resolution (ADR) via services like The Retail Ombudsman or independent mediators

10.3 Venue

Legal proceedings will take place in the appropriate UK court based on your or our registered location, unless another venue is mutually agreed upon.